Return Policy for Corunie

Effective Date: February 26, 2025

Address: 300 S Delaware St Butler, US
Website: Corunie
Email: info@corunie.com
Phone Number: 917-842-8879

At Corunie, we want our customers to shop with confidence. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth experience.

1. Returns Eligibility

We accept returns for:

  • Products that are unused, undamaged, and in their original packaging.
  • Return requests made within 30 days of receiving the item.
  • Items that come with a valid proof of purchase.
  • Non-returnable items: Gift cards, customized products, and clearance items.

2. Refund Process

  • Once we receive your returned product, we will inspect it and notify you via email.
  • Approved refunds will be processed to the original payment method within 7-10 business days.
  • Shipping fees and handling charges are not refundable, unless the product was incorrect or defective.

3. Exchange Policy

  • We offer free replacements for defective or incorrect items.
  • Please notify us within 7 days of receiving your order if you need an exchange.

4. Who Covers Return Shipping?

  • If the return is due to our error (damaged or incorrect item), we will cover all return shipping costs.
  • If returning for personal reasons (wrong item ordered, change of mind), the customer is responsible for shipping charges.

5. Steps to Return a Product

  1. Contact info@corunie.com with your order number and reason for return.
  2. Await return authorization and shipping instructions.
  3. Send the item back to our designated return address.
  4. Receive confirmation of your refund or exchange.

If you have any questions about our refund and returns policy, feel free to contact us at info@corunie.com.