Shipping Policy for Corunie

Effective Date: January 8, 2025

At Corunie, we aim to provide a smooth and efficient shipping experience for all of our customers. This Shipping Policy outlines the details regarding shipping methods, costs, delivery times, and other important information related to the shipping of your order. By placing an order with Corunie, you agree to the terms outlined in this policy.

1. Shipping Methods

We offer a range of shipping options to meet your needs. Available shipping methods will be presented during the checkout process and vary depending on your location, the items in your cart, and the selected delivery speed.

  • Standard Shipping: This is our default, cost-effective shipping method, typically used for most domestic orders.
  • Expedited Shipping: This option offers faster delivery for those who need their items sooner.
  • International Shipping: For customers outside the United States, Corunie offers international shipping to select countries.

2. Shipping Costs

  • Domestic Orders (United States): Shipping costs are calculated based on the weight and size of the items in your order, as well as your shipping address. The exact shipping fee will be displayed during checkout before you finalize your purchase.

  • International Orders: International shipping rates will vary based on the destination country. Please note that any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the shipping charge at checkout.

3. Shipping Timeframes

  • Processing Time: Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). Processing time may vary depending on stock availability or during peak shopping periods.

  • Domestic Delivery Times:

    • Standard Shipping: Typically takes between 5-7 business days.
    • Expedited Shipping: Typically takes between 2-3 business days.
    • Overnight Shipping: Available for an additional fee; delivery within 1 business day.

  • International Delivery Times: International shipping generally takes 7-21 business days, depending on the destination and shipping method chosen. Delivery times can vary due to customs processing and other international shipping factors.

Please note that these are estimated delivery times. Delays may occur due to factors beyond our control, such as weather, customs processing, or postal service disruptions.

4. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number and a link to track your package. You can use this tracking information to monitor the status and location of your order. Please allow 24-48 hours for the tracking information to update after shipment.

5. Shipping Restrictions

  • P.O. Box Addresses: We do not ship to P.O. Box addresses for certain shipping methods. If you use a P.O. Box, please ensure that you select a shipping method that supports P.O. Box delivery.

  • Military Addresses (APO/FPO/DPO): We do ship to APO, FPO, and DPO addresses. However, please be aware that delivery times for military addresses may take longer than typical domestic shipping times.

  • International Restrictions: Some countries may have restrictions or regulations that limit the ability to ship certain products internationally. If your country has any shipping restrictions, we will notify you before completing your order.

6. Shipping Confirmation and Delivery

Once your order has been shipped, we will send a shipping confirmation email with the tracking number. For domestic orders, delivery is typically made to your doorstep. If you are unavailable at the time of delivery, the carrier may leave a delivery notice with instructions for rescheduling delivery or picking up your package.

7. Shipping Delays

While we make every effort to deliver your order in a timely manner, shipping delays may occur due to factors such as:

  • Inclement weather
  • High order volume during peak seasons (e.g., holidays)
  • Customs processing (for international shipments)
  • Postal service disruptions

In the event of a significant delay, we will notify you via email and work to resolve the issue as quickly as possible.

8. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us within 7 days of the estimated delivery date. We will work with our shipping partners to investigate the issue and resolve the matter.

  • Damaged Packages: If your package arrives damaged, please contact us immediately with your order number and a description of the damage. We may request photos of the damaged items to help with the claims process. If your item is damaged, we will offer you a replacement or a refund, depending on availability.

9. Shipping Address Changes

Once your order is processed and shipped, we are unable to change the shipping address. Please make sure to verify the shipping address at checkout to ensure your order is delivered correctly. If you notice an error with the shipping address after placing your order, please contact us immediately. We will do our best to assist, but we cannot guarantee address changes once an order has been processed.

10. International Customs, Duties, and Taxes

For international orders, your country may charge customs duties, taxes, and fees, which are your responsibility. These fees are not included in the shipping cost at checkout. Please check with your local customs office for more information regarding these charges.

Corunie is not responsible for any delays, taxes, or fees incurred during international shipping.

11. Returns and Exchanges

Please refer to our Return Policy for details on how to return or exchange items that have been shipped to you. Return shipping costs are the responsibility of the customer, unless the return is due to a product defect or our error.

12. Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to contact us: